Jute sacks of black cardamom ready for export
Legal

Terms of Use

The terms that govern this website and the basis on which we quote, sample, and ship. Order-specific terms always live in your quotation.

Last updated 18 July 2026

These terms cover your use of the CardamomNepal website. They are separate from the commercial terms of any order, which are set out in the quotation or proforma invoice we send you.

1. Agreement to these terms

This website is operated by Arun Valley Exports Pvt. Ltd. (“CardamomNepal”, “we”, “us”, “our”), a company registered in Nepal with its export office in Lazimpat, Kathmandu. By accessing or using this website you agree to these Terms of Use. If you do not agree, please do not use the site.

2. A business-to-business service

CardamomNepal is a wholesale and export supplier. This website is intended for businesses — importers, distributors, spice companies, and trade buyers — evaluating our products. Nothing here is directed at consumers, and all orders are placed on a business-to-business basis.

3. Information, not a binding offer

Product descriptions, grades, specifications, indicative prices, and availability shown on this website are for general information only and may change without notice. They do not constitute a binding offer to sell.

A sale is formed only when we issue a written quotation or proforma invoice that you accept, and it is governed by the specific terms of that document — including price, grade, quantity, Incoterm, payment terms, and lead time.

4. Samples and quotes

Sample availability, minimum order quantities, and pricing are confirmed per enquiry. Quotations are valid for the period stated on the quotation; where none is stated, they are valid for fourteen days. Because black cardamom is an agricultural product, colour, size, moisture, and aroma vary naturally between harvests within the specifications we publish.

5. Orders, payment, and shipping

Order, payment, and delivery terms are set out in the quotation or proforma invoice for each order. Unless otherwise agreed in writing, first-time buyers pay in advance, and title and risk pass in accordance with the agreed Incoterm. We provide the export documentation stated in the quotation, such as a phytosanitary certificate and certificate of origin. It is your responsibility to ensure the product may be lawfully imported and sold in your destination market.

6. Acceptable use of the website

When using this website, you agree not to:

  • Use it for any unlawful, fraudulent, or misleading purpose.
  • Attempt to gain unauthorised access to the site, its servers, or any connected system.
  • Introduce viruses or other malicious code, or interfere with the site’s normal operation.
  • Scrape, copy, or reproduce content in bulk, or misrepresent your identity or company.

7. Intellectual property

All content on this website — including text, photographs, graphics, the CardamomNepal name, and logo — is owned by Arun Valley Exports Pvt. Ltd. or its licensors and is protected by law. You may view and share pages for the legitimate purpose of evaluating our products. You may not otherwise copy, republish, or use our content or branding without our written permission.

8. Third-party links

This website may link to third-party sites or services, such as messaging apps. Those are provided for convenience only. We do not control and are not responsible for their content, availability, or privacy practices.

9. Disclaimer

The website and its content are provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the site will always be available, error-free, or free of harmful components. This does not affect the specific product warranties or specifications set out in an accepted quotation or contract.

10. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, this website. Nothing in these terms limits any liability that cannot be excluded under applicable law. Liability relating to an actual order is governed by the terms of the relevant contract, not by this website.

11. Governing law

These Terms of Use are governed by the laws of Nepal, and the courts of Kathmandu have exclusive jurisdiction over any dispute relating to this website, without prejudice to any dispute-resolution terms agreed in a specific sales contract.

12. Changes to these terms

We may update these terms from time to time. The version published on this page, with the “last updated” date shown above, is the one that applies. Please review it whenever you use the site.

13. Contact us

Questions about these terms can be sent to Arun Valley Exports Pvt. Ltd. at export@cardamomnepal.com, or to our export office in Lazimpat, Kathmandu, Nepal.